Data protection and privacy

Ubcasino Privacy Policy
Your Data is Safe with Us

Here you will find a transparent overview of how your personal information is collected, used, and protected at ubcasino.

Last updated: January 1, 2026

How seriously we take your privacy

Ubcasino's core data protection principles at a glance

SSL Encryption Protection

All data transmissions on ubcasino are protected by 256-bit SSL encryption. Ensuring that your information cannot be read or altered in transit is our top priority.

Data is Never Sold

We never sell or rent your personal information to third parties. Your data is used solely to improve ubcasino's services.

Secure data storage

Your data is stored on internationally certified secure servers. Regular security audits and updates ensure your data remains fully protected.

Full control in your hands

You have the right to view, correct, or delete your information at any time. Submit a data request through our support team whenever you need.

AML and KYC compliance

Ubcasino complies with international anti-money laundering regulations. All information collected during the KYC verification process is stored under strict security measures.

Transparent notification system

You will be notified in advance of any changes to the Privacy Policy. Nothing is hidden — all updates are communicated transparently.

1 What data is collected

We collect various types of information when you register and use ubcasino's services. This information is used solely to provide you with a better experience. A detailed breakdown of what is collected is listed below:

Personal identification information

  • Full Name (as provided during registration)
  • Date of Birth (for age verification)
  • National ID Number or Passport Number
  • Current address
  • Email address
  • Mobile phone number

Financial information

  • Payment method details (bKash/Nagad/Rocket number)
  • Transaction History
  • Deposit and withdrawal records

Technical Information

  • IP address and device information
  • Browser Type & Version
  • Operating system
  • Login time and location data
  • Gaming activity logs

We only collect information that is necessary to provide our services. No excessive or unnecessary data is collected.

2 How we collect information

Ubcasino collects user information through several methods. Transparency is maintained throughout each process, and no information is ever collected without your knowledge.

Collection Methods Data type Purpose
Registration form Name, email, phone number, date of birth Account creation and verification
KYC verification NID/Passport, Proof of Address Identity Verification & AML
Payment processing Payment Account Number Processing transactions
Website browsing IP, cookies, browser data Service improvement and security
Customer support contact Chat Logs, Email Messages Troubleshooting and record-keeping

Ubcasino will never ask for your password or full payment details over the phone or by email. If you receive any such request, notify our support team immediately.

3 Purpose of data use

Ubcasino uses your data only for the specific purposes listed below. No data is ever used for any purpose outside this list.

  • Account management: Creating, updating, and securing your profile
  • Identity verification: Verifying age and identity to prevent fraud
  • Transaction processing: Processing deposits and withdrawals securely
  • Legal Obligations: Complying with AML, KYC, and licensing requirements
  • Customer support: Resolving your issues quickly and effectively
  • Service Improvement: Improving the gaming experience and platform
  • Fraud prevention: Detecting and blocking suspicious activity
  • Marketing Communications: Sending you offers and promotions with your consent

Important: You can opt out of marketing emails or SMS at any time through your account settings or by contacting the support team.

4 Data sharing and disclosure

Ubcasino does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

Permitted Data Sharing

  • Payment processors: To process transactions with payment partners including bKash and Nagad
  • KYC verification partners: Approved identity verification service providers
  • Law Enforcement Agencies: By court order or legal obligation
  • Licensing authority: When required for routine audits by regulatory authorities
  • Technology Partners: Service providers required for platform operations

Ubcasino maintains strict data privacy agreements with all third-party partners. They may not share your information with anyone else without ubcasino's authorisation. ubcasino regularly audits these partners' data protection standards.

Your data is never sold to advertisers or marketing companies. ubcasino's privacy policy is uncompromising on this.

5 Cookies and tracking

Ubcasino uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience.

Cookie type

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functional cookies: Used to remember your preferences and settings
  • Analytics cookies: Used to understand and improve site usage
  • Security cookies: Used for fraud detection and account protection

You can manage cookies through your browser settings. However, disabling essential cookies may cause some ubcasino features to not function properly. Contact our support team to learn more about cookies.

6 Data storage and security

Ubcasino uses industry-standard security measures to protect your data. Our security infrastructure is regularly reviewed and updated.

Security measures

  • 256-bit SSL/TLS encryption on all data transfers
  • Data stored in encrypted form in the database
  • Two-Factor Authentication support
  • Regular security audits and penetration testing
  • Restricted staff access — only authorized personnel can view your data
  • Automated Suspicious Activity Detection System

Data retention period

All your information is retained for as long as your account remains active. Even after account closure, certain data may be kept for up to 5 years due to legal obligations. Once that period expires, the data is securely deleted.

Security tips: Use a strong password to protect your account, keep Two-Factor Authentication enabled, and avoid logging in over public Wi-Fi.

7 Your rights

As a ubcasino account holder, you have the following rights regarding your personal data:

Right to access your data

You have the right to know what information ubcasino holds about you. Submit a request to Support and the information will be provided within 30 days.

Right to rectification

You have the right to correct any inaccurate or outdated information. Updates can be made at any time through your account settings or by contacting support.

Right to erasure

Upon account closure, you may request deletion of any data beyond what is required by legal obligations.

Right to object to processing

You have the right to object to your information being used for marketing purposes and to withdraw your consent at any time.

Right to data portability

You have the right to receive your personal data in a portable format. Data will be provided within the designated timeframe following your request.

Right to restriction of processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, email support@ubcasino.net. Your request will be processed within 30 business days.

8 Third-party services

Ubcasino's platform integrates certain third-party services and technologies to enhance overall service quality. When using these services, the respective provider's own privacy policy may apply.

  • Game providers: Licensed game software providers — receive only the data necessary to operate their games
  • Payment gateway: bKash, Nagad, Rocket — uses limited financial data to process secure transactions
  • Analytics services: Helps analyze platform usage without collecting personal data
  • Security services: For fraud detection and cybersecurity

Ubcasino regularly evaluates its third-party partners. Any partner that fails to meet ubcasino's standards will have their relationship terminated. There is no compromise when it comes to protecting your data.

9 Children's privacy

Ubcasino strictly does not serve anyone under the age of 18. Collecting or processing data from minors is against ubcasino's policy. Age verification is mandatory at registration.

If a minor is found to have registered an account in error, the account will be closed immediately and all collected data deleted. If you believe your child is using ubcasino, contact support@ubcasino.net — we will act promptly.

A note for parents: Use parental control software on your devices to protect your children from online gaming. ubcasino is committed to responsible gaming.

10 Policy Updates

Ubcasino reserves the right to update this Privacy Policy when necessary. For any significant changes, we will notify you in advance through the following methods:

  • A notice will be sent to your registered email address
  • Notifications will be shown when you log in to the platform
  • The "Last updated" date at the top of this page will be revised accordingly

Continuing to use ubcasino after any changes to this policy will be considered acceptance of the updated Privacy Policy. If you disagree with the changes, please contact Support to close your account.

For any questions or concerns regarding our Privacy Policy, please reach out to our Support team. We're always here to help.

A safe and trusted platform

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Your privacy is completely safe at ubcasino. Register on our licensed platform and enjoy the best gaming experience today.

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